Frequently asked questions
Add the items you are interested in to the shopping cart by choosing the quantity and color (where applicable). Use the “Order” function. We will receive your order and contact you by mail to clarify the details and send you a commercial proposal. After agreement regarding the cost, we will prepare an invoice. After receiving the payment for the order, we will inform you regarding the shipment date and delivery time.
You can contact us directly via email or social media. In response, we will be able to prepare a commercial offer and provide an approximate date of shipment.
We work with 100% prepayment. After agreement on a commercial offer, we will issue you an invoice.
To prepare an invoice for an individual, we’ll request the full name and an address of registration.
To prepare an invoice for a legal entity, you must provide the company details.
The standard production time is 25 working days from the date of receipt of payment to our account. In case of a high production load the production time might be increased.
We will organize delivery of groupage cargo to the Vozovoz shipping company.
Delivery is paid in cash upon receipt of the goods.
Delivery cost depends on weight, volume and distance of transportation, and is calculated individually. We calculate the estimated shipping cost. The final cost is calculated by the shipping company during weighing the cargo at its terminal.
Of course. You can contact us and we will try to find a customisation option.
You can always contact us by email firstname.lastname@example.org or on social networks, and we will answer you.